Privacy Policy Overview

Your personal information and rights matter to us

This policy applies from February 6, 2026 and replaces older versions.

What Personal Data We Collect

We collect information that helps us deliver and improve our gardening services, process requests, and communicate with you. Personal data collected depends on your interactions with us.

  • Contact and identifying details
  • Request details and communications
  • Site usage and device data
  • Location information (if relevant)
  • Feedback and survey responses

Your information is collected directly from you or from your use of our website. We do not knowingly collect information from children under 18.

How We Use Your Data

Personal data is processed strictly for providing, maintaining, and enhancing gardening services, responding to your requests, and ensuring operational efficiency.

We may use aggregated, anonymized data for business insights while protecting your privacy. Personal information is never sold, leased, or shared for unrelated third-party marketing.

Your Rights and Choices

You may access, update, or request deletion of your personal data where permitted by law. Contact us for specific requests regarding your privacy rights.

Right of Access

Request a copy of your data at any time.

Right to Rectification

Correct inaccurate or incomplete data.

Right to Erasure

Request data removal when permitted.

Right to Portability

Receive your data in a usable format.

How We Share or Transfer Data

We may share data with trusted service providers who help deliver our gardening services. These partners are contractually required to protect your data.

International data transfers occur only as required. We ensure safeguards for all transfers to comply with South African protection laws and GDPR when applicable.

How We Keep Data Secure

Security measures include physical, technical, and administrative safeguards to prevent unauthorized access, unintended disclosure, or misuse of your data.

Access to your personal data is limited to those who need it to do their work. Ongoing review ensures data remains protected and procedures comply with law.

Contact About Privacy

For privacy queries, corrections, or complaints, contact us below.
Address: Willowbridge / Tyger Valley, Cape Town South Africa
Phone: +27(56)6285683
Email: content@gavriilayo.sbs